Systematic Quality – EN ISO 9001:2015
Customer Focus
We do not want to just meet our customers’ expectations; we want to exceed them. In order to achieve this, we constantly analyze market requirements and take account of the results in our products and services. We attach the greatest importance to the cooperation with our customers and see this as a chance to improve constantly on ourselves.
Leadership
Our leadership implements the company strategy in the organization and in our processes, and is the guarantor of the real-world implementation of our management system.
Promoting Talent
Our goal is to actively involve all Doubrava employees and to promote individual talents for the benefit of the entire organization.
Process-Oriented Approach
We view all activities and the relevant resources in our company as part of a whole. This holistic approach guarantees ideal results and utmost efficiency.
System-Oriented Management Approach
The ability to recognize, understand, guide and control processes is the basis of every system – this approach shapes our daily work at Doubrava.
Continual Improvement
Our goal is the continual improvement of our processes and products. Our employees benefit from regular internal and external training in order to meet the high expectations that result from this approach.
Fact-Based Approach to Decision-Making
Constant, two-way communication with our customers and suppliers has utmost priority for us. This communication allows us to analyze data, is the basis for fact-based decision-making and helps us to improve our products and services even further.
Win-Win Supplier Relationships
We place great value on partnerships and a continual exchange of information with our suppliers. A constructive approach to working together increases both sides’ chances to find added value.
